About Us - RLB LUXURY

As RLB boutique, we have been working in the field of luxury clothing since 2021. We respond to the needs of our over 15 thousand followers who follow us on our Instagram and Facebook accounts with the same self-data every day. We have been serving you since 2021 with our constantly updated women’s and men’s clothing products, both for millionaires and luxury clothing special dress models, outerwear and underwear products. We are strengthening our customer portfolio every day on this path that we have taken with the principle of quality products and safe shopping, and we are constantly updating the infrastructure of our website especially in order to provide you with better service

OuAll purchases you will make on our website are secured with 128-bit encryption system and SSL certificate. Your personal information is always safe thanks to a data exchange that takes place only between you and your bank dec Rlbluxury.com when shopping from, you can use payment, credit card and bank transfer options at the door.

In order to provide unconditional customer satisfaction, RLB Boutique offers a return and exchange guarantee within 15 days. Please check out our return and exchange page for detailed information.You can place your orders between 09:00 in the morning and 02:00 at night via our WhatsApp support line,

Which cargo company do you work with?
Your orders created from our online store are delivered to you with the assurance of DHL Cargo and UPS.

Are orders sent abroad?
Orders are sent abroad.

Can you ship with any other cargo company other than Domestic Cargo and Aras Cargo?
We work with Domestic Cargo and Aras Cargo we do not ship with any other cargo company.

Where do my products ship from?
The products you have bought from Bade Butik virtual store are shipped from our logistics warehouse located in Sancaktepe.

How do I know if my order has been shipped?
We will send you a confirmation SMS when your order is delivered to the cargo. You can track your cargo via DHL and UPS Cargo with the cargo tracking number written in this sms.

What happens if I’m not at the address on the order delivery?
If your order has not been delivered to you because you are not at your address, DHL and UPS Cargo do not make a second visit to the specified address. In this case, you need to pick up your cargo by visiting the branch where your cargo is located

How can I find out the delivery date of my product?
When you come to the product you like from our site and make a size selection, the delivery date information is october under the Add to cart section.

Should I take delivery when the package arrived damaged?
You must not take delivery of damaged incoming packages and you must make a report to the cargo officer that the package is damaged. You can then contact our customer service about your order.